End-user documentation in MS Access -


How do you implement user documents in login? I have never bothered with a formal user document; I rely on good interface design to guide users (or I tell myself). But I would really like to know what people are doing against me ...

Here I think I will consider important (in order):

  1. Simplicity : It should be quite simple that this code can be easily updated as a change, otherwise the documentation will end with sync
  2. screen shot : There are thousands of words in a picture;
  3. Unity : The screen shot should be easily integrated into the document: Users can obtain relevant sections of the document with as little effort as possible; That is, pressing F1 on any form brings support for that form.
  4. Searchable : full-text search capabilities
P> Other ideas:

  • Online vs Local : Local will be more / more
  • User Editable : How much allow you, but online online is always search engine indexable (Google Site Use) and
  • To make changes to user documents: full access (i.e., wiki), no access, moderated forums etc.
  • Version Control : Text-based format version is more favorable
  • Export to PDF : A good-to Looks like a hold

Access has never made the end user documentation Do not wait, I did once 12 years ago. And I paid someone to write a book with screen shots, I have HLP files, etc. But now I do not remember details.

Now for the AutoEF adapter, where appropriate, I have a text control, which is underlined and blue, the user can then click on the code then using the ShalaxAcute API Opens on the appropriate page of your website, which tries to detect any kind of support system that works for both offline and online. I also update the tooltip to enter the exact URL so that they can see if they click on the text control. This is a VB6 program but enough for your needs.


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